Monday, July 8, 2013

Week 6: Advertising, Promotion, and Public Relations in the Web World

Articles/Items Covered
- "Advertisers Face Hurdles on Social Networking Sites"
"The Connection of Online Search and Advertising"

8 July
Executive Summary

            Pinterest is an online start-up that has experienced a meteoric rise with a very unique business canvas.  Due to operating as a social media and networking platform, Pinterest’s key resources, like most other internet companies, are creative human resources, knowledge-intensive human resources, and network platform functionality.    Currently, they serve a very distinct yet broad customer segment.  The term “internet savvy individuals” describes this elusive segment because it is a mixture of both women and men, women being the majority of users, young and old, and differing sociological backgrounds.  However, the common thread is being internet savvy.  The near future holds a new customer segment that is purely business entities.  Using both direct and indirect channels, Pinterest provides a vast array of value propositions to these segments with the most important being the convenience and ease of use and then the individualistic customization and consolidation of information.  Unlike Facebook and other social media platforms, Pinterest offers a very distinct and highly coveted value not only to the individual segment but to the up and coming business entity segment.  As it stands, Pinterest has no confirmed revenue streams, depending entirely on multiple rounds of independent funding.  However, the potential revenue streams stem from its unique value proposition.  Again, unlike Facebook, Pinterest is a collaboration of individuals wants and desires, not just an innate status.  When people utilize Pinterest, they are in the “buying mode” whereas on Facebook, people are there to socialize and not fully engaged with the buyer’s mentality.   Thus, “Pinterest is sending a signal to the multitude of brands and retailers that it's getting ready to open for business itself by unveiling accounts designated for marketers today” (adage.com).  Pinterest’s value proposition is a treasure trove for businesses and a potential lucrative revenue stream through transactions fees tagged to final purchases Pinterest facilitates, Pay-Per-Click fees from click through ads on Pinterest, and licensing fees that Pinterest charges companies to utilize their services.   As with revenues, there are no documented expenses associated with Pinterest.  But, simple extrapolation can be used to make predictions.  The two biggest expenditures with Pinterest are assumed to be R&D ($20,000,000) and the Amazon Web Service ($10,000,000).  Then, with 80+ employees with an assumed $100,000 salary, staff/administration costs are valued at $8,500,000.  Next are network maintenance costs of $5,640,000 ($470,000/month) and finally, property costs of $5,000,000.  This brings total yearly expenses for Pinterest to $49,140,000. 

Websites:


Tuesday, July 2, 2013

Week 5: Big Data and Marketing Research

Articles/Items Covered:
-"Advertisers Get a Trouve of Clues in Smartphone"
-"Big Data and You"
-"Demystifying Big Data"
-"The World's Most Valuable Brands, Who's Most Engaged?"
-“Numerati”


1 July
The article "Advertisers Get a Trouve of Clues in Smartphone" starts to put the pieces of the smartphone puzzle together.  Taking a line directly from the article, "advertisers will pay high rates for the ability to show, for example, ads for a nearby restaurant to someone leaving a Broadway show, especially when coupled with information about the gender, age, finances and interests of the consumer".  Now, this is a step in the direction of activity-based marketing where companies advertise not to specific demographic markets but continuously changing markets based on an individual’s current activities.  The next step in the process is to fully integrate an individual’s activities by creating an all-encompassing mobile platform that combines an individual’s interests (possibly integrating Facebook), current location, current time, and potential future schedule to create purely customized marketing micro strategies.  Based on the article's example, the mobile platform will recognize the exact location of the Broadway show and the current time.  Combining these two inputs with the individual’s interests and pre-programmed schedule for the night, the platform will market potential activities that are customized for that individual at that exact time.  Now, these marketing efforts can be simple advertisements or real-time deals/coupons/happy hours to entice the individual to utilize a companies/restaurants/bars services.  Overall, the objective of intergrating all these inputs into one central location is two-fold; provides the customer a real-time snap shot of potential activities with associated discounts and then provides the company with access to time segmented marketing options and real-time, activity-based marketing segments.      

2 July
Adding to my previous entry, the article “Numerati” divulges more details and insight into the possibilities of an all-encompassing mobile platform that allows companies to customize their marketing strategy to a single individual.  The sheer quantity and vastness of data that is available is overwhelming at the least, but ripe for marketers to chip away at potential gold mines.  One interesting point that the article alludes to is the idea of ‘behavioral marketing’ where mood-associated actions such as listening to a sad song trigger certain marketing strategies and advertisements.  This correlates very closely to my ‘activity-based marketing’ idea proposed in my previous post.  Both marketing ideas are advancements due in part to the vast, real-time data sources now available.  Overall, the long-term trend in marketing is big data and those who are able to sift through the endless numbers will be the successful ones.  

5 July
Marketing Canvas Assignment
Executive Summary
Barclays is a major global financial services provider engaged in multiple key activities such as personal banking, credit cards, corporate and investment banking and wealth and investment management with an extensive international presence in Europe, the Americas, Africa and Asia. With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs 140,000 people.[1]  Barclays has engaged in numerous strategic alliances, strategic partnerships, and joint venture to successfully move, lend, invest and protect money for customers and clients worldwide.  They service a wide range of customer segments through owned direct channels, owned indirect channels, and partner indirect channels by establishing personal assistance, dedicated personal assistance, and automated customer relations.  Using key strategic resources, Barclays is able to provide vital value propositions to include newness, performance, customization, brand/status, risk reduction, accessibility, and convenience with its all-encompassing financial product offerings which make the company has a whole one of the leading world-wide financial institutions.  Turning to the financial status of the company, Barclay’s cost structure is comprised of operating expenses, property lease expenses, equipment lease expenses, administration and general expenses, and compensation expenses which equates to 20,989 billion British Pounds.  Furthermore, the revenue stream for Barclays include interest income, fee and commission income, net trading income, net investment income, insurance contract premium income, and operating income which equates to 25,291 billion British Pounds.  Overall, as a value driven firm, Barclays effectively combines key partners, activities, and resources to provide value intensive products to a large customer segment via differing channels.         




[1] Group.Barclays.com. 2013. Accessed 5 July 2013.